At Farm Bureau, we are working to move our policies to an upgraded internal system. This upgrade will bring new and exciting features to help us better serve our clients.

This transformation will take place in multiple phases. In 2017, we started this transformation with our Membership and Personal Auto Policies. We are now excited to start the next phase and move our Homeowner and Personal Umbrella policies into the upgraded system. Any Homeowner or Personal Umbrella policy renewing effective 07/01/2021 and after will be in the new system. We will be upgrading some of our Commercial lines of business within the next year and their transition will be announced.

Benefits from the upgraded system include:

If you placed a new Homeowners policy with us on January 1, 2021 or later, your policy is now in the new system. A yearlong effort of moving existing Homeowners policies will take place starting with renewal effective dates of July 01, 2021.

Your policies will convert based on renewal effective date. If these policies are effective on the same date, they will move to the upgraded system at the same time. If your policies have different renewal effective dates, they will move based on those renewal effective dates. For example, if your Homeowners policy has a renewal effective date of July 7, 2021 and Personal Umbrella has a renewal effective date of September 1, 2021, they will move over to the new system on those respective dates. Homeowners Policies must convert before your Personal Umbrella.

A notice will be included with your renewal packet advising of the updates to your Homeowners or Personal Umbrella Policy. In addition to a new look and feel of your renewal packet, you will see a new policy number and account number associated with your Homeowners or Personal Umbrella Policy.

Upon your renewal into the new system you can expect these changes:

Many factors impact rating and every risk is unique. We have modernized the rate structure with our system upgrade. You may see premium increase or decrease as a result.

For more details on discounts offered for our Homeowners policies see the discounts tab on this page. Contact your Agent’s office today to review these discounts and see if you are eligible.

A renewal lapse notice used to be sent if the first bill following the renewal of a policy was not paid. This notice is no longer sent out following this bill before a cancellation notice. Instead Farm Bureau Insurance is assuming that you are not renewing your policy. A pending cancellation notice will continue to be sent for mid-term bills.

Your Homeowners and/or Personal Umbrella policies will be given new account numbers when they move into the new system. Your new account number will be present on your billing statements. This will happen upon your upcoming renewal.

As a part of our system upgrade, account numbers have been changed from an 18-digit format to 12 digits.

If your payments are being made via Electronic Funds Transfer (EFT), your automatic withdrawals will continue.

To sign up for EFT or update your EFT information, please visit www.fbpay.com or contact your Farm Bureau Agent to obtain the Electronic Funds Transfer Authorization form.

At this time, we do not currently offer a recurring payment option for credit cards; however, we can withdraw recurring payments from your checking or savings account through our Electronic Funds Transfer (EFT) payment method. Using this payment method will also bring additional savings to your Personal Auto, Home, Farm, and Commercial policies. If you have questions, please contact your Farm Bureau Agent.

If you pay bills online through your financial institution’s online bill pay service, you will need to update your Farm Bureau billing account number to the new 12-digit account number.
*Not updating your account number may result in misapplied payments and put your policy at risk of cancellation.

Yes, you can pay your policies at the same time if they are all on the same account (see “What is account billing” FAQ for more info). If you have policies on different accounts or have policies in our old system you will need to pay them separately.

Farm Bureau Insurance is offering a New Account Billing option! This exciting option is available for Membership, Personal Auto, Homeowners and Personal Umbrella policies. What does this mean for you? It means when you opt into Account Billing; you will receive one invoice with one amount due, with one due date and one payment method!