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  • Privacy Policy

    Farm Bureau General Insurance Company of Michigan
    Farm Bureau Mutual Insurance Company of Michigan
    Farm Bureau Life Insurance Company of Michigan
    Community Service Acceptance Company

    (Each referred to herein as "Farm Bureau Insurance")

    7373 W Saginaw Hwy., Lansing, MI  48917  (517) 323-7000

    We value your business and we appreciate the trust you have placed in us. That is why we're serious about keeping your personal information private. This brochure describes how we handle your personal information and what steps we take to protect your privacy.

    Information We Collect
    We collect certain public and nonpublic information necessary for the pricing, underwriting and servicing of the insurance products you have applied for or that are already in force with Farm Bureau Insurance.

    We collect information from the following sources:

    • Information we receive from you on applications or other forms (such as name, address and social security number);
    • Information about your transactions with us, our affiliates, or others (such as products purchased and policy coverage);
    • Information we receive from a consumer reporting agency (such as motor vehicle reports and loss information);  
    • Information from other sources (such as vehicle title information from the Secretary of State); and
    • Information we receive from an analytics company if you voluntarily participate in our telematics program (such as driving related data and mobile device information).

    Sharing Information Within the Michigan Farm Bureau Family of Companies
    Each of the insurance companies identified in this privacy notice are affiliates of each other and of the following organizations that provide representation and services for farmers, other members, and other organizations: Michigan Farm Bureau; Michigan Foundation for Agriculture; Michigan Farmland and Community Alliance; MFB, Inc.; Michigan Agricultural Cooperative Marketing Association, Inc.; Great Lakes Ag Labor Services, LLC; and Gravity Works Design LLC. We may disclose all of the information that we collect, as described above, with these affiliates, as permitted by law. This is done in order to offer you products or services that we believe may be of interest to you. We will obtain your permission prior to doing this, when required by law.

    Information We Disclose Outside the Michigan Farm Bureau Family of Companies
    We do not disclose any nonpublic personal information about our customers or former customers to anyone, except with your consent, for external processing, or as permitted or required by law. For example, we may disclose information to consumer reporting agencies, to prevent misrepresentation or fraud, to trusted businesses or persons to process your information based on our instructions and in compliance with our privacy policies and standards, or in response to a subpoena or other legal requirement.

    We may also provide information including coverage and premium information to mortgage companies or other persons who have a legal or beneficial interest relating to your policy.

    How We Protect Your Information
    We restrict access to nonpublic personal information about you to persons who need to know that information, so we may provide our products or services to you. We maintain physical, procedural, and electronic safeguards that comply with government regulations and established security standards to guard your nonpublic personal information.

    Heightened security to keep your information safe.
    Farm Bureau Insurance is committed to protecting you and the information we have stored about you. Your login is now requiring a multi-factor authentication (MFA) to strengthen access security. To provide this additional layer of protection, Farm Bureau has partnered with PingID, a cloud-based, multi-factor authentication (MFA) solution. You can rest assured that your information is safe. With PingID, we’ve increased our security without sacrificing your experience as a valued member/insured.

    If You Have Questions
    We are committed to protecting your privacy. If you have any questions regarding the information contained in this brochure, please contact us at: 1-800-535-2335.

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