Claims


Related Information

  • Estimate and Photos

  • If your vehicle is safe to drive, your Claim Representative will need:

    1. One repair estimate from the body shop of your choice; and

    2. Clear photos to show all damages. (Your agent can take the pictures if you need assistance.)


    Photos & Estimates can be sent to us in the following ways:
    Mail - PO Box 30100, Lansing MI 48909
    Fax - 866-249-5516 or
    E-mail - [email protected] 

    $$$ SAVE $$$ - You can save money on your deductible if you qualify for a chip repair on your auto glass or a paintless dent repair. Please talk to your Farm Bureau agent or auto appraiser for more details.

    If your vehicle is not safe to drive* a Field Auto Appraiser will contact you to schedule an inspection of the vehicle. Note: Please provide a daytime location of your auto, so it can be assigned to the appropriate appraiser.

    *Some examples of what makes a vehicle unsafe to drive: Suspension damage; fluid leaks; improperly shutting doors, hood, or trunk lid; two inoperable head or tail lights; broken window that cannot be temporarily covered; broken windshield that impairs vision; damaged safety equipment (airbags, seatbelts); or any issue that would cause further damage if the vehicle were driven (tire rubbing on a fender).   

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