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  • Billings and Payments

  • The following billing and payment information applies to all Farm Bureau Insurance policies and Michigan Farm Bureau Memberships.

    Online Payments

    You may pay online with your American Express, Discover, MasterCard or Visa credit card; your Debit/ATM card, as long as your card displays either a MasterCard or Visa logo; or with electronic funds transfer (EFT) from your checking or savings account.

    Please allow 1-2 business days for the payment to be applied to your account. We do not charge a fee for paying online. . 

    To pay by EFT, please complete the EFT Sign Up form here or at your Farm Bureau Insurance Agent's office. We will assume that the funds are to be taken from your checking account, unless you specify that they are to be taken from your savings account.

    To pay online, please go to FB Pay or click on the Pay Bill link at the top of the page.

    Manage Payment Methods

    If the credit or debit card stored as an FB Pay saved payment method has passed its expiry date, you will want to go to Manage Payment Methods and enter the new expiry date before a payment can be made with that card.

    How do I update an expired credit or debit card?
    From FB Pay, click on Manage Payment Methods from the left sidebar, click edit next to the stored payment method you wish to update, change the expiry date, click update and save.

    Why do I have two manage payment methods and two view payment histories?
    Farm Bureau now offers online payments for our life and annuity products. At this time, the payment methods are stored separately for property/casualty and life and annuity. If you have a payment method to update, you will want to update the information on both lists in order to be able to use your stored payment method. This will be corrected in the future and allow you one view for both your saved payment methods as well as your transaction history.

    The same method appears multiple times. What should I do?
    Please delete the duplicates and confirm that the remaining one shows the current expiry date.

     Go Paperless

    Paperless policy and billing documents are available for all but Commercial Package policies, and payment reminders are available for all but Life, Annuity and Commercial Package policies. 
    Alert options include email notification when payment is due, your EFT is going to draw, your payment is past due, you have a billing document available to view, etc.

    Signing up is easy! Simply login to your account and select Manage Paperless on the left. The policy(s) and/or billing account(s) you want to sign up will need to be registered to your web account.

    Billing Cycle

    • The first policy on the account sets the bill date.
    • Invoices will be produced 14 days before their due date.
    • Payments must be received in our company's Home Office by the due date.
    • An invoice will be produced based on the payment plan option chosen.
     

    Payment Plan Fee

    A payment plan fee is applied at the billing account level for payment plan options, except for monthly EFT and Full Payment. If there are multiple policies on one billing account, only one payment plan fee will apply for each scheduled billing installment.

    The following payment plan fees are effective 4/01/09:

    • Monthly EFT - No payment plan fee applies.
    • Monthly - $5 at 12 intervals per year (a total of $60 per year).
    • Quarterly - $5 at 4 intervals per year (a total of $20 per year).
    • Semi-annual - $5 at 2 intervals per year (a total of $10 per year).
    • Full Pay - No payment plan fee applies.

    For life insurance policies and flexible premium deferred annuities, payment plan fees for options other than annual are based on a percentage of total premium. For assistance or questions about premium payments, please contact your Farm Bureau Insurance Agent.


    Additional Fees

    • Policy Reinstate Fee - $20
    • Non-Sufficient Funds Fee - $30
    • Electronic Funds Transfer – No Fee

    Payment Plan Options

    • Monthly EFT - Payments will automatically be withdrawn from a checking or savings account each month.
    • Monthly Payment - You will be billed each month.
    • Quarterly Payment - You will be billed every three months.
    • Semi-Annual Payment - You will be billed every six months.
    • Full Payment - You will be billed once a year for annual policies.

    To change your payment plan, please go to FB Pay, login to your account and use the change payment plan form for your registered policy. You may also contact your Farm Bureau Insurance Agent or the Customer Service Department at (800) 535-2335 between 8:00 a.m. and 5:00 p.m. Monday-Friday.

    For life insurance policies and flexible premium deferred annuities, annual, semi-annual or quarterly premium terms. We also offer automatic EFT (electronic funds transfer) for monthly premiums.  

    EFT and Credit Card Payments

    Electronic Funds Transfer (EFT) may be used to pay life, annuity, auto, homeowner and business insurance premiums. Payments will automatically be withdrawn from a checking or savings account each month. Download our EFT Payment Plan brochure for more information on this payment option. 

    To sign up for EFT you may contact your Farm Bureau Insurance Agent, or complete the EFT Sign Up form and follow the instructions for submittal.

    To update your banking information for your existing recurring EFT payments:
    With a web account: Log in, click on Other Actions next to the appropriate billing account number and select Manage EFT Enrollment, update the form as needed and submit.
    Without a web account: Complete the EFT Form, including your updated information, and submit.

    American Express, Discover, MasterCard or Visa may also be used for paying insurance premiums. Credit card and IVR (telephone) payments are accepted 24x7. We do not permit recurring payments to be scheduled through the website. You may also make a credit card payment by contacting your Farm Bureau Insurance Agent or the Customer Service Department at (800) 535-2335 between 8:00 a.m. and 5:00 p.m.

    We do not charge a fee for paying online.  

    If you have questions regarding any of these payment options, please contact your Farm Bureau Insurance Agent or the Customer Service Department at (800) 535-2335 between 8:00 a.m. and 5:00 p.m. Monday-Friday. For Life and Annuity Customer Service call (800) 292-2680, ext. 7321.

    Mailing a Payment

    Payments should be mailed to:
    Farm Bureau Insurance 
    P.O. Box 298 
    Grand Rapids, MI 49501-0298 

    Please include your policy number or billing account number along with your payment.

    You may pay the account balance at any time to eliminate future payment plan fees.

    Minimum amount due must be paid as billed.

    Multi-Policy Credit

    Insureds who have a Farm Bureau Insurance Personal Auto policy and a Farm Bureau Insurance Homeowners, Mobile Homeowners, Country Estate, or Farmowners policy receive a Multi-Policy Credit. For more information on the Multi-Policy Credit for commercial policies, please contact your Farm Bureau Insurance Agent.

    The credit will be applied to each qualifying policy at renewal, if you currently have both policies with a Farm Bureau Insurance Company.

    If you have one of the above policies with a Farm Bureau Insurance Company, but not the other, now would be a good time to talk to your Farm Bureau Insurance Agent about adding a new Farm Bureau Insurance policy to take advantage of this credit.

     

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