We’re in This Together
In such uncertain times you want to know that you and your most
treasured assets are protected. At Farm Bureau Insurance we recognize that our
members and insureds are worried about many things right now including their
families and their financial stability. You are not alone.
Earlier this year, Farm Bureau Insurance created a statewide We’re
in This Together initiative, to give back to members and insureds and our
communities. Now we are excited to provide another phase of this initiative by
giving back $8 million in premium credits to its Personal Auto policyholders
across the state.
Throughout the initiative Farm Bureau pledged to continuously
evaluate impacts on members/insureds and act accordingly. Based on latest
findings, Farm Bureau Insurance will issue a premium credit of $8 million
for all active personal auto policies as of June 1, 2020. Every
Personal Auto policyholder who was active as of June 1, 2020 will receive a
premium credit due at renewal. Policyholders do not need to take any
action to receive the credit; it will happen automatically.
This latest $8 million initiative continues Farm Bureau’s overall,
We’re in this Together effort. With this, Farm Bureau has given back more than
$13 million to its members and the people of Michigan. Over the past few
months, the We’re in this Together Initiative has created opportunities for thousands
of members, communities and local businesses by funding 1.1 million meals to
school children (distributed through the Food Bank Council’s seven food banks)
and providing members and first responders access to over $5 million in meals
at local restaurants throughout Michigan. In addition, Farm Bureau Insurance
has made responsive, real time decisions to support policyholders during this
challenging time by:
- Covering delivery service for no additional fee through July
1, 2020
- Encouraging insureds to manage policies and claims through
electronic options
- Providing customized payment deferrals and extended repayment
options
- Identifying vehicles that can be moved to storage if not
being used, potentially reducing premium
We
encourage all policyholders shifting from an office commute to telecommuting
from home to contact their agent and ensure their Personal Auto policy is
classified as personal/telecommuting use to further reflect accurate premium
charges for current driving circumstances.
The safety and well-being of our insureds, members, farmers,
employees, and agents is of utmost importance to us. With the continued spread
and concern about the Coronavirus (COVID-19), we are prepared to maintain our
business operations and want to reiterate that you can rest assured that Farm
Bureau Insurance can provide the service you need and expect.
As a reminder, as we all work to practice social distancing, we
have the following options available for you to continue to conduct business
with us:
Managing your policies and accounts:
- Make a payment
online at FBPay.com or call (800)-535-2335
- Sign up for
Electronic Funds Transfer payments (at FBPay.com)
- Make changes to
your account by logging in online at FarmBureauInsurance.com
- Contact your
local agent directly
- Experiencing an
unexpected financial hardship due to COVID-19? Contact your agent to learn
how we may help or learn more here
For mailed payments, please send your check to: Farm Bureau, PO Box
298, Grand Rapids, MI 49501-0298 (be sure to include your policy number in the
"notes" section of the check)
Filing a Claim:
- Visit our claims
page online or call 877-FBINSMI (877-324-6764)
- Towing and Roadside
Assistance: We’re still here to help; contact Roadside Assistance at
877-FBINSMI (877-324-6764) and press 1
- Contact your
local agent
Most offices are open, but you may wish to contact your agent to
determine what their specific digital operation options are, particularly if
you have an upcoming appointment or insurance review scheduled.
Amidst the pandemic we are thankful for so many things including
the ability to work from home, the technology that allows us to do so, and the
agents and employees who are willing—even in crisis—to help us continue to
provide the level of service and security you need.
Beyond being able to provide you with continued services we wish
to also assure you that we are continually monitoring the situation that is
upon us all. As a business that serves Michigan residents, our number one
priority is ensuring the safety of our communities which include our employees,
agents, members and insureds; but we are equally committed to taking care of
our clients.
We are here for you! When you chose Farm Bureau Insurance of
Michigan as your insurance provider, we made a commitment to do what’s right
when you need us. We intend to fulfill this commitment. Despite so many
unknowns, we want to assure you that your insurance company is financial stable
and able to provide the insurance protection you need—especially in these
uncertain times. Your agent is also there when you need them. Whether you are
experiencing unexpected hardships as a result of this unprecedented public
health issue or if you would like to take this time to review your family’s
coverage, your agent is prepared to help.
As the situation evolves and public directives are updated, like
all Michiganders, we may need to make critical decisions, but remain committed
to providing you, agents, and our employees with swift and clear
communications. Any decisions we may be forced to make will ensure that we are
properly positioned to maintain our business operations and preserve our
customer service standards. Please know this, we will get through this
together; as a community, as a state, as Michigan residents—and we will come out
stronger on the other side.
From all of us here at Farm Bureau Insurance of Michigan please
know we remain committed and focused on our mission of protecting the people of
Michigan from the risks of everyday life.